Nancy Hline
About Nancy Hline
Nancy Hline is an experienced IT Systems Analyst IV currently working at The Standard since 2007, with a background that includes various roles at PacifiCorp and CH2M HILL. She has expertise in business process documentation, project management, and has received training in ISO TickIT standards, SEI/CMM, and ITIL.
Current Role at The Standard
Nancy Hline serves as an IT Systems Analyst - IV at The Standard, a position she has held since 2007. In this role, she is responsible for analyzing and improving IT systems to enhance organizational efficiency. Her work includes documenting and presenting business cases, as well as outlining business processes through flow charts. With over 17 years of experience at The Standard, she has contributed to various IT initiatives aimed at optimizing system performance.
Previous Experience at PacifiCorp
Prior to her current role, Nancy Hline worked at PacifiCorp in multiple capacities. She began as an I/T Systems Specialist Associate from 1998 to 1999, then progressed to I/T Systems Analyst Career from 1999 to 2001. She later served as a Lead Senior I/T System Analyst from 2001 to 2005, and as an IT Specialist, QA – Lead Senior from 2005 to 2007. During her tenure, she was involved in various IT projects and contributed to quality assurance processes.
Education and Training
Nancy Hline studied at Lewis & Clark College, where she gained foundational knowledge in information technology. She is trained in ISO TickIT standards and is familiar with SEI/CMM and ITIL frameworks. This training has equipped her with the skills necessary to implement best practices in IT service management and quality assurance.
Experience at CH2M HILL
Before her extensive career at PacifiCorp and The Standard, Nancy Hline worked at CH2M HILL as an NFIS Administrator – Business Analyst from 1996 to 1997. In this role, she was responsible for developing wireframes, prototypes, and screen mockups for IT projects, contributing to the design and functionality of various systems.
Contributions to Business Process Improvement
Throughout her career, Nancy Hline has participated in business process improvement initiatives. She has influenced the portfolio steering committee and managed all aspects of vendor selection for several Software as a Service (SAAS) projects. Her involvement in these initiatives highlights her commitment to enhancing operational efficiency and effectiveness within the organizations she has worked for.