Nicole Baker
About Nicole Baker
Nicole Baker is an experienced professional currently serving as an Onboarding Specialist at The Standard. She has held various roles in customer service, sales, and underwriting across multiple companies, including Anthem, Obagi Medical Products, and Republic Services.
Current Role at The Standard
Nicole Baker has been serving as an Onboarding Specialist at The Standard since 2023. In this role, she is responsible for facilitating the onboarding process for new employees, ensuring a smooth transition into the company. Her focus is on providing support and resources to help new hires acclimate to their roles effectively.
Professional Experience at Anthem, Inc.
Nicole Baker has held multiple positions at Anthem, Inc. She worked as an Underwriting Assistant II from 2001 to 2006, followed by a role as a Group Underwriter from 2021 to 2022. Additionally, she served as an Underwriting Analyst from 2019 to 2021, and as a Sales Support Coordinator from 2014 to 2016. In her current position as a Grievance and Appeals Analyst, which she began in 2022, she addresses and resolves customer grievances and appeals.
Previous Experience at Obagi Medical Products
Nicole Baker worked at Obagi Medical Products from 2007 to 2014, where she held two roles: Senior Customer Service Representative and Practice Development Specialist. In these positions, she focused on customer service and practice development initiatives, contributing to the company's operational success.
Education in Educational Leadership
Nicole Baker studied Educational Leadership and Administration at Los Angeles Southwest College from 1997 to 1999. This educational background has provided her with foundational knowledge in leadership principles and administrative practices, which she applies in her professional roles.
Experience at Republic Services
Nicole Baker has worked at Republic Services in various capacities. She has been a Sales Coordinator since 2018, and previously served as an Inside Sales representative from 2019 to 2021. In these roles, she has contributed to sales operations and customer engagement strategies.