Nicole Mangan
About Nicole Mangan
Nicole Mangan is a Disability Claims Analyst with a strong background in customer service and experience in the financial services industry. She has worked at The Standard since 2020 and holds a Bachelor's Degree in Mathematics from Portland State University.
Current Role as Disability Claims Analyst
Nicole Mangan currently serves as a Disability Claims Analyst at The Standard in Portland, Oregon. She has held this position since 2020, contributing to the analysis and processing of disability claims. Her role involves leveraging her customer service background to assist clients effectively. Nicole's experience in the financial services industry supports her understanding of the complexities involved in disability claims.
Previous Experience at The Standard
Prior to her current role, Nicole worked at The Standard in various capacities. She served as a Loan Processor in Servicing from 2014 to 2016, where she managed loan-related tasks. Following this, she held the position of RP Compliance Analyst from 2016 to 2020, focusing on compliance within the organization. Her tenure at The Standard has provided her with a comprehensive understanding of the company's operations and client needs.
Professional Background in Customer Service
Nicole has a strong background in customer service, which enhances her effectiveness as a Disability Claims Analyst. This experience allows her to interact with clients and stakeholders in a manner that addresses their concerns and needs. Her customer service skills are integral to her role, ensuring that clients receive the support they require throughout the claims process.
Education and Expertise in Mathematics
Nicole studied at Portland State University, where she earned a Bachelor's Degree in Mathematics from 2011 to 2014. This educational background provides her with a solid foundation in analytical thinking and problem-solving, which are essential in her current role. Her knowledge of mathematics complements her data analysis responsibilities and enhances her ability to interpret complex data sets.
Technical Skills and Data Analysis Proficiency
Nicole possesses technical skills in Microsoft Excel, Microsoft Office, and Microsoft Outlook, which are critical for her data analysis tasks. Additionally, she has some knowledge of SQL, further aiding her in data management and analysis. These skills enable her to efficiently handle data and contribute to informed decision-making within her role as a Disability Claims Analyst.