Robin Franey
About Robin Franey
Robin Franey is a Client Manager at The Standard, where she has worked since 2021. She has a diverse work history, including roles in customer service, management, and business development across various companies.
Current Role at The Standard
Robin Franey serves as a Client Manager - Small Case at The Standard, a position held since 2021. In this role, Franey is responsible for managing client relationships and ensuring the delivery of services tailored to small case accounts. This position is based in Portland, Oregon, where Franey has been contributing to the company's client management efforts for three years.
Previous Experience in Healthcare
Prior to joining The Standard, Robin Franey worked in various roles in the healthcare sector. Franey was a Medical Customer Service Representative at Moda Health from 2014 to 2015. Following this, Franey served as a Service Representative in Sales and Account Services at Moda Health from 2015 to 2016. Additionally, Franey worked as a Small Business Renewal Account Consultant at UnitedHealthcare from 2016 to 2021, gaining extensive experience in client service and account management.
Career Background in Retail Management
Robin Franey has a significant background in retail management, particularly with Safeway. Franey held multiple positions, including Seafood Manager from 1994 to 2000, Meat Wrapper from 2000 to 2006, Assistant Manager from 2006 to 2008, and Cake Decorator from 2008 to 2012. This diverse experience in retail operations contributed to Franey's skills in customer service and team management.
Education and Training
Robin Franey studied at Mt. Hood Community College, where Franey focused on Mental Health and Human Services. Franey achieved an Associate of Arts and Sciences (AAS) degree from 2009 to 2011. This educational background provided foundational knowledge that supports Franey's career in client management and service-oriented roles.
Supervisory Experience in Homecare
From 2012 to 2014, Robin Franey worked at Capability Homecare as Supervisor of Care and Business Development Manager. In this role, Franey was responsible for overseeing care services and contributing to business development efforts. This experience enhanced Franey's leadership skills and understanding of service delivery in the healthcare sector.