Roy Rafanan
About Roy Rafanan
Roy Rafanan is a Business Systems Analyst at The Standard, where he has worked since 2006. He holds a Bachelor of Arts in Economics from San Diego State University and has extensive experience in software testing and user acceptance processes.
Work at The Standard
Roy Rafanan has been employed at The Standard since 1998, holding various positions over the years. He began his tenure as a Product and Service Specialist from 1998 to 2002. Following this role, he served as a New Business Data Specialist from 2002 to 2006. Since 2006, he has worked as a Business Systems Analyst, a position he has maintained for 18 years. His responsibilities include participating in testing efforts and contributing to root cause analysis for development requests.
Education and Expertise
Roy Rafanan earned a Bachelor of Arts in Economics from San Diego State University. He also studied at Portland State University. His educational background supports his analytical skills and understanding of business systems, which are essential in his current role as a Business Systems Analyst.
Background
Roy Rafanan has a background in business systems analysis and data management. His experience spans over two decades, primarily at The Standard, where he has developed expertise in software testing and user acceptance criteria. His roles have involved working closely with end users to ensure that software applications meet their needs.
Testing and Quality Assurance Contributions
In his current role, Roy Rafanan participates in various testing efforts, including user acceptance, regression, function, and system testing. He ensures that software performs to a satisfactory level and meets user acceptance testing criteria. Additionally, he contributes to regression testing between impacted systems to maintain software quality.
Root Cause Analysis and Development Support
Roy Rafanan contributes to root cause analysis for new development requests and enhancements related to end user tools and applications. His role involves collaborating with users to ensure that the necessary testing standards are met, which supports the overall development process and enhances user satisfaction.