Stephanie Quinn
About Stephanie Quinn
Stephanie Quinn is an Onboarding Specialist at The Standard, where she has worked since 2021. She holds a degree in Business Management from Missouri State University and has extensive experience in client onboarding and customer service across several companies.
Work at The Standard
Stephanie Quinn has been serving as an Onboarding Specialist at The Standard since 2021. In this role, she collaborates with internal teams to address outstanding questions during the onboarding process. She plays a critical role in ensuring the accuracy of contracts and initial billing setups for new clients. Additionally, she facilitates the installation of groups, ensuring that clients can effectively utilize The Standard's services. Her involvement in problem-solving huddles allows her to advocate for the voice of the customer.
Education and Expertise
Stephanie Quinn studied at Missouri State University from 2007 to 2011, where she focused on Entertainment Management and achieved a degree in Business Management. This educational background provides her with a solid foundation in both management principles and the entertainment industry, which she applies in her professional roles.
Previous Work Experience
Before joining The Standard, Stephanie Quinn held several positions that contributed to her expertise in client services and event management. She worked as a Registration Specialist at Maritz Travel from 2015 to 2016 and as a Travel Consultant at the same company from 2015 to 2018. Additionally, she served as a Sales Support Coordinator at Unum from 2018 to 2021. Earlier in her career, she gained experience as a Front Desk Agent at Sheraton Hotels & Resorts and completed an internship in Guest Services with the St. Louis Blues.
Skills and Tools Utilized
In her role as an Onboarding Specialist, Stephanie Quinn utilizes Salesforce and various electronic forms to gather and manage onboarding information. Her skills in problem-solving and customer advocacy are essential in her daily tasks, allowing her to effectively support new clients during their onboarding experience.