Sultan Hassan
About Sultan Hassan
Sultan Hassan is a Solution Engineer IV at The Standard, where he has worked since 2017. He has extensive experience in engineering roles across various companies, including Consultedge, Celgene, and Mars, and holds a Business Management Essential certification from Harvard Business School Online.
Work at The Standard
Currently, Sultan Hassan serves as a Solution Engineer IV at The Standard, a position he has held since 2017. Based in the Portland, Oregon Area, he is responsible for overseeing operations and technology for a contact center that manages between 17,000 to 20,000 daily calls. His role involves setting the annual strategic direction and roadmap planning for contact center applications and infrastructure.
Previous Experience in Engineering Roles
Before joining The Standard, Sultan Hassan held several engineering positions. He worked at Consultedge as a Lead Service Engineer from 2008 to 2010. Following that, he served as an Architect System Engineer at Celgene from 2015 to 2017 in the Greater New York City Area. Additionally, he worked at Mars as a Software Specialist/VOIP Engineer and Video Engineer in Enterprise Networks from 2011 to 2015.
Education and Expertise
Sultan Hassan studied at Harvard Business School Online, where he focused on Business Administration, Management, and Operations. He completed the Business Management Essentials program from 2019 to 2020. He also achieved a High School Diploma from Clifton High School, where he studied from 1994 to 1998.
Project Management and Infrastructure Development
In his current role, Sultan Hassan is responsible for developing infrastructure builds across multiple data centers. His focus includes ensuring accessibility, redundancies, and disaster recovery plans are in place. He also manages vendor relationships and project staffing levels, ensuring that milestones, benchmarks, and deliverables are consistently met.