Susan Sochacki
About Susan Sochacki
Susan Sochacki is a Participant Experience Specialist currently working at The Standard in St. Paul, Minnesota. She has a diverse background in development and participant experience roles across various organizations, including the American Lung Association and Securian Financial.
Current Role at The Standard
Susan Sochacki serves as a Participant Experience Specialist at The Standard, a position she has held since 2023. In this role, she acts as a subject matter expert for sales, service, and operations teams, focusing on enhancing the participant experience. She develops initiatives that improve the retirement plan participant experience across various platforms, including the website, app, and call center. Her work involves collaboration with internal partners to align participant experience strategies with business needs.
Previous Experience in Development and Marketing
Prior to her current role, Susan Sochacki worked at The Arc Minnesota as the Minnesota Microgrant Partnership Marketing Director from 2017 to 2022. In this capacity, she was responsible for overseeing marketing initiatives related to microgrant partnerships. She also served as a Development Associate at the American Lung Association in Minnesota from 2016 to 2017, where she contributed to fundraising and development efforts. Earlier in her career, she worked as a Development Assistant at the Benedictine Center of St. Paul's Monastery for six months in 2016.
Experience in Participant Experience Consulting
Susan Sochacki was a Participant Experience Consultant at Securian Financial from 2022 to 2023. In this role, she focused on improving participant experiences within the financial services sector. Her experience in this area complements her current position at The Standard, where she continues to enhance participant engagement and satisfaction.
Educational Background in Art History
Susan Sochacki holds a Master of Arts (MA) in Art History, Criticism, and Conservation from Vanderbilt University, where she studied from 1998 to 2000. She also earned a Bachelor of Arts (B.A.) in Art History and Business from the University of Saint Thomas, completing her studies from 1990 to 1994. Her academic background provides her with a unique perspective that she applies in her professional roles.
Teaching and Research Experience
During her time at Vanderbilt University from 1998 to 2000, Susan Sochacki worked as a Teaching Assistant and Research Assistant. This role involved supporting faculty in delivering course content and conducting research, contributing to her development in educational and academic environments.