Tiffany Ritter
About Tiffany Ritter
Tiffany Ritter is an Operations Analyst with extensive experience in governance models and process development. She has held various roles at The Standard and has a background in customer service and management.
Current Role as Operations Analyst
Tiffany Ritter currently serves as an Operations Analyst at The Standard, a position she has held since 2021. In this role, she drives Software as a Service (SaaS) product implementation and manages steady state operations across various cross-functional departments. Her responsibilities include creating training materials and developing objectives and key results (OKRs) and key performance indicators (KPIs). She also plays a significant role in supporting the organization's risk management strategy through detailed reporting.
Experience at The Standard
Tiffany Ritter has extensive experience at The Standard, having held multiple positions since 2013. She started as a Client Communication & Service Specialist and progressed to Senior Client Communication & Service Specialist, then Customer Management Specialist. From 2017 to 2021, she worked as an Implementation & Underwriting Specialist and Legal Assistant II. Throughout her tenure, she contributed to the Legal & Compliance Lean deployment and was involved in building governance models and developing new processes.
Previous Positions and Roles
Before her time at The Standard, Tiffany Ritter worked in various roles that contributed to her professional development. She served as an Aquatics Supervisor at CoCo Key Water Resort from 2008 to 2009. Additionally, she worked as a Commercial Lines Customer Service Representative at Durham & Bates for eight months in 2014. Her experience also includes three years as a Shift Supervisor at Starbucks from 2010 to 2013, where she honed her leadership and customer service skills.
Educational Background
Tiffany Ritter studied at Davenport University, where she focused on Marketing from 2006 to 2007. This educational background provided her with foundational knowledge that supports her current role in operations and process development. Her studies have contributed to her ability to create effective training materials and evaluate organizational performance metrics.