Katelyn Billings
About Katelyn Billings
Katelyn Billings is a Retail Operations Specialist with extensive experience in the retail and fitness industries, having previously held positions at Starbucks, LA Fitness, and Best Buy. She earned a Bachelor of Science in Kinesiology and Exercise Science from the University of Memphis.
Current Role at The Tile Shop
Katelyn Billings serves as a Retail Operations Specialist at The Tile Shop. She has held this position since 2021, contributing to the company's retail operations. Her role involves overseeing various aspects of store management and ensuring a high level of customer service. Katelyn's experience in retail operations supports her effectiveness in this position.
Previous Experience in Retail Management
Prior to her current role, Katelyn Billings accumulated extensive experience in retail management. She worked at Starbucks in various capacities, including Shift Supervisor and Assistant Store Manager, from 2011 to 2018 and again from 2020 to 2021. Additionally, she served as Operations Manager at LA Fitness for one year in 2018 to 2019. This diverse background in retail has equipped her with valuable skills in team leadership and operational efficiency.
Educational Background in Kinesiology
Katelyn Billings earned a Bachelor of Science degree in Kinesiology and Exercise Science from the University of Memphis. Her studies spanned from 2010 to 2018, during which she developed a strong foundation in health and fitness principles. This educational background complements her professional experience in retail and operations.
Early Career in Customer Service
Katelyn began her career in customer service with a position at Best Buy as a Customer Service Representative from 2010 to 2011. She also worked as a Barista at Starbucks from 2011 to 2018, where she gained significant experience in customer interaction and service delivery. These early roles contributed to her understanding of customer needs and operational processes.
Transition Between Roles
Throughout her career, Katelyn Billings has transitioned between various roles in retail and operations. After her initial experience at Starbucks, she briefly worked at Penske Automotive Group as a Delivery Specialist in 2019. This variety of positions reflects her adaptability and commitment to professional growth within the retail sector.