Kenneth Norman
About Kenneth Norman
Kenneth Norman serves as the Assistant Store Manager at The Tile Shop in Round Rock, Texas, where he has worked since 2018. He has a diverse background in retail management and sales, having held various positions at companies such as Southwest Kia, Walmart, Chaparral Distributing, and Cintas.
Work at The Tile Shop
Kenneth Norman has been serving as the Assistant Store Manager at The Tile Shop since 2018. In this role, he has focused on optimizing store layout to enhance customer experience and maximize sales. He has successfully managed a team of over 15 employees, which resulted in a 30% increase in team productivity. Norman has also implemented innovative sales strategies that improved customer satisfaction and contributed to an increase in store revenue.
Previous Experience in Retail Management
Before joining The Tile Shop, Kenneth Norman held various positions in retail management. He worked as an Internet Sales Manager at Southwest Kia from 2016 to 2018. Prior to that, he was a Department Manager at Walmart from 2009 to 2012 and a Senior Account Manager at Chaparral Distributing from 2012 to 2014. Additionally, he served as a Service Sales Representative at Cintas from 2014 to 2016. These roles provided him with extensive experience in team management and customer service.
Education and Expertise
Kenneth Norman completed his high school education at Belleville High School, achieving a diploma in General Studies from 2004 to 2007. He furthered his education at Lawrence Technological University, where he studied Architecture from 2007 to 2009. His educational background supports his expertise in optimizing store layouts and enhancing customer experiences in retail environments.
Community Engagement Initiatives
In his role at The Tile Shop, Kenneth Norman has organized and led community outreach events aimed at promoting store products and services. These initiatives reflect his commitment to engaging with the local community and enhancing the store's visibility and reputation.
Training and Development Contributions
Kenneth Norman developed a training program for new employees that successfully reduced onboarding time by 20%. This program highlights his focus on employee development and operational efficiency, contributing to a more effective workforce at The Tile Shop.