Michael Santiago
About Michael Santiago
Michael Santiago serves as the Store Manager at The Tile Shop in Jacksonville, Florida, a position he has held since 2019. He has a background in retail management, having previously worked as General Manager and Sales Manager at hhgregg.
Work at The Tile Shop
Michael Santiago has served as the Store Manager at The Tile Shop since 2019. He operates in Jacksonville, FL, where he oversees store operations and manages staff. His role involves ensuring customer satisfaction, maintaining inventory levels, and implementing sales strategies to enhance store performance. Under his management, the store has focused on providing quality service and a wide selection of tile products.
Previous Experience at hhgregg
Before joining The Tile Shop, Michael Santiago worked at hhgregg for a total of nine years. He held the position of Sales Manager from 2010 to 2016 in Brandon, Florida, where he was responsible for driving sales and managing a team of sales associates. He then advanced to General Manager from 2016 to 2019 in the Knoxville, Tennessee Area, where he oversaw daily operations and strategic planning for the store.
Education and Expertise
Michael Santiago studied at St. Petersburg College from 2015 to 2017. His education has contributed to his expertise in retail management and customer service. The skills acquired during his studies have been applied throughout his career in various managerial roles, enhancing his ability to lead teams and manage store operations effectively.
Career Timeline
Michael Santiago's career in retail management spans over a decade. He began his journey at hhgregg, where he progressed from Sales Manager to General Manager over nine years. In 2019, he transitioned to The Tile Shop as Store Manager, where he continues to apply his extensive experience in the retail sector.