Michelle Ibanez Huertas
About Michelle Ibanez Huertas
Michelle Ibanez Huertas is a Sales Associate at The Tile Shop, where she has worked since 2021. She holds a Bachelor of Arts in Psychology from Universidad Interamericana de Puerto Rico and has previous experience in customer service and finance.
Work at The Tile Shop
Michelle Ibanez Huertas has been employed at The Tile Shop as a Sales Associate since 2021. In this role, she engages with customers to provide product information, assist with selections, and ensure a positive shopping experience. Her responsibilities include maintaining product displays and inventory management, contributing to the store's overall sales performance.
Education and Expertise
Michelle earned a Bachelor of Arts in Psychology from Universidad Interamericana de Puerto Rico, completing her studies from 2002 to 2007. She also pursued training in the field of esthetics at Ogle School Hair Skin Nails-Arlington, where she completed 750 hours of coursework in 2013. This educational background supports her skills in customer interaction and understanding client needs.
Previous Employment Experience
Prior to her current position, Michelle worked at Chase Auto Finance as a Resolution Specialist from 2011 to 2012. In this role, she addressed customer inquiries and resolved issues related to auto financing. Following this, she served as a Customer Service Representative at ValueOptions, Inc.® from 2012 to 2013, where she further developed her customer service skills.
Career Development
Michelle's career reflects a progression through various roles in customer service and sales. Her experience at The Tile Shop builds on her previous positions, where she honed her communication and problem-solving skills. The combination of her educational background in psychology and practical experience in customer-facing roles positions her effectively in the retail environment.