Anthony Ford
About Anthony Ford
Anthony Ford is a Senior Customer Support Representative at The Wanderlust Group, with a diverse background in customer support and technical roles across various companies since 2006.
Current Role at The Wanderlust Group
Anthony Ford serves as a Senior Customer Support Representative at The Wanderlust Group, a position he has held since 2021. He is based in Cambridge, Massachusetts. In this role, he is responsible for addressing customer inquiries and providing support to enhance user experience.
Previous Experience in Customer Support
Prior to his current role, Anthony Ford accumulated extensive experience in customer support. He worked as a Customer Champion at Wistia from 2015 to 2018, where he focused on customer engagement. He also served as a Support Engineer at Localytics from 2018 to 2020, further developing his technical support skills. His early career included a temporary position as a Customer Support Representative at Fiksu DSP in 2014.
Background in Technical Support
Anthony Ford has a background in technical support, having worked as a Technical Support Engineer at Academy Of Mine for four months in 2020. This role contributed to his technical expertise and problem-solving abilities in customer service environments.
Experience in Media and Production
Anthony Ford's career includes experience in the media sector. He worked as a Production Assistant for the National Basketball Association from 2006 to 2008, where he was involved in original programming and international television projects. This role provided him with insights into the production process and media operations.
Educational Background
Anthony Ford earned a Bachelor of Arts degree in History from Drew University, where he studied from 2000 to 2004. His education has provided him with a foundation in critical thinking and analysis, skills that are beneficial in his professional roles.