Frank Auger
About Frank Auger
Frank Auger serves as the Chief Operating Officer at The Wanderlust Group, where he has significantly improved operational efficiency and revenue growth. He has held various leadership roles in notable companies such as HubSpot and Metallect, contributing to substantial increases in customer success and revenue metrics.
Current Role at The Wanderlust Group
Frank Auger serves as the Chief Operating Officer at The Wanderlust Group, a position he has held since 2022. In this role, he focuses on enhancing operational efficiency and driving growth within the organization. His leadership has contributed to significant improvements in the company's performance metrics, including a notable increase in annual recurring revenue.
Previous Experience at HubSpot
Before joining The Wanderlust Group, Frank Auger held multiple roles at HubSpot from 2010 to 2020. He served as Vice President of Customer Success, Services, and Support for five years, followed by a five-year tenure as Chief Information Officer. His time at HubSpot was marked by a commitment to customer satisfaction and operational excellence.
Leadership at Metallect
Frank Auger worked at Metallect from 2006 to 2010, where he held the positions of SVP and General Manager, and later Chief Executive Officer. During his three years as CEO, he focused on strategic growth and operational improvements, laying the groundwork for future success.
Achievements at The Wanderlust Group
At The Wanderlust Group, Frank Auger achieved a 200% year-over-year growth in annual recurring revenue. He also led a 10x year-over-year growth in customer logos and increased net revenue retention to 135%. Additionally, he implemented a 40% reduction in operational costs by restructuring leadership and operations across multiple departments.
Educational Background at Clark University
Frank Auger studied at Clark University, where he gained foundational knowledge that has supported his career in operations and customer success. His education has contributed to his strategic approach in various leadership roles throughout his professional journey.