Kristen Morris
About Kristen Morris
Kristen Morris is a Junior Business Analyst at The Wanderlust Group, where she has worked since 2022. With a background in architectural technology and interior design, she has previously held roles in customer relations and business operations, contributing to customer experience strategies.
Current Role at The Wanderlust Group
Kristen Morris currently serves as a Junior Business Analyst at The Wanderlust Group, a position she has held since 2022. In this role, she contributes to enhancing customer experience strategies, leveraging her background in architectural technology and interior design. Her work focuses on analyzing business processes and identifying opportunities for improvement within the organization, based in Stoughton, Massachusetts.
Previous Experience in Customer Relations
Before her current position, Kristen worked at Bernie & Phyl's Furniture as a Customer Relations Specialist from 2017 to 2018. During her tenure, she focused on improving customer interactions and satisfaction. Following this role, she served as Customer Service Lead at Yale Appliance and Lighting from 2018 to 2021, where she further developed her skills in customer service and operations management.
Experience in Business Operations
Kristen gained additional experience in business operations while working at Toast from 2021 to 2022. This role lasted for 10 months and allowed her to apply her analytical skills in a fast-paced environment. Her experience in various operational roles has contributed to her strong leadership abilities, which she continues to utilize in her current position.
Educational Background in Architectural Technology
Kristen Morris has an educational background in architectural technology and interior design. She studied at Massasoit Community College, where she achieved a degree in Architectural Technology/Technician in 2016. Prior to that, she attended Braintree High School, focusing on Interior Design from 2011 to 2015. This combination of education provides her with a unique perspective in her business analysis work.
Skills in Leadership and Operations
Kristen possesses strong skills in leadership and operations, which have been applied across her various roles. Her experience in customer service and business operations has equipped her with the ability to lead teams effectively and optimize processes. These skills are essential in her current role as a Junior Business Analyst, where she analyzes and improves business strategies.