Amy Bakos
About Amy Bakos
Amy Bakos VP of Customer Success
Amy Bakos serves as the Vice President of Customer Success. Her role involves ensuring that customers achieve their desired outcomes while using the company's products or services. Amy's focus is on driving customer success strategies and fostering positive customer relationships to enhance client satisfaction and retention.
Amy Bakos Background in Retail Operations
Amy Bakos has over 14 years of experience in retail operations. Her extensive background in the retail industry has equipped her with deep knowledge of the operational challenges and opportunities within retail environments. This experience enables her to understand and address the unique needs of frontline workers effectively.
Amy Bakos Previous Role at Crate & Barrel
Before her current role, Amy Bakos worked in retail management at Crate & Barrel. During her tenure, she gained valuable insights into retail management and developed the skills necessary for optimizing retail operations and customer experiences.
Amy Bakos Business Ownership Experience
Prior to joining Theatro, Amy Bakos owned and operated her own business. This entrepreneurial experience provided her with firsthand knowledge of business management, customer service, and operational oversight. Her background as a business owner complements her role in customer success by offering a broad perspective on business challenges and customer needs.
Amy Bakos Commitment to Frontline Workers
Amy Bakos is passionate about the success of frontline workers. Her commitment to supporting and enhancing the experiences of frontline employees is evident in her approach to customer success. She works to ensure that the solutions provided not only meet business objectives but also empower frontline workers to excel in their roles.