Chance Robeson
About Chance Robeson
Chance Robeson is a Technical Support Manager with over a decade of experience in technology centers. He promotes diversity and inclusion in teams and focuses on mentoring to develop high-performing individuals.
Current Role at Theatro
Chance Robeson serves as the Technical Support Manager at Theatro, a position he has held since 2018. Based in Richardson, Texas, he has contributed to the company's success for six years. In this role, he focuses on mentoring and coaching team members to foster high performance. His leadership is characterized by a commitment to promoting diversity and inclusion within cross-functional teams.
Previous Experience at AT&T
Chance Robeson worked at AT&T in various capacities from 2012 to 2018. Initially, he served as a Customer Service Representative for one year in Dallas, Texas. He then advanced to the role of Technical Manager Customer Service, where he spent five years managing customer service operations. His experience at AT&T provided him with a solid foundation in customer support and technical management.
Experience at Harte Hanks
Chance Robeson was employed at Harte Hanks as a Customer Service Technical Support II from 2010 to 2013. During his three years in San Antonio, Texas, he developed skills in technical support and customer service, contributing to his overall expertise in managing customer interactions and technical issues.
Education and Certifications
Chance Robeson studied at Central Texas College, where he earned an Associate's degree. He is also certified in Six Sigma Agile, which enhances his analytical capabilities. This educational background supports his technical and managerial roles across various organizations.
Career in Technology Centers
With over 10 years of experience in technology centers, Chance Robeson has developed a strong proficiency in managing large teams and maintaining project integrity. His career includes a brief tenure at Expedia, Inc. as Manager of Content Lodging Operations in 2018, where he was involved in the design and launch of innovative solutions and processes.