Danielle Kieckhefer
About Danielle Kieckhefer
Danielle Kieckhefer is a Customer Experience Manager with extensive experience in retail and customer service. She possesses strong skills in data analysis and trend analysis, supported by a background in art history.
Work at Theatro
Danielle Kieckhefer has served as the Customer Experience Manager at Theatro since 2019. In this role, she focuses on enhancing customer interactions and satisfaction through effective management strategies. Her expertise in trend analysis and merchandise planning supports her efforts in optimizing the customer experience. Theatro, known for its innovative approach to customer engagement, benefits from Kieckhefer's extensive background in retail management.
Previous Experience at Macy's
Danielle Kieckhefer has significant experience at Macy's, where she held various positions over a span of 10 years. She began as a BCBG Specialist from 2004 to 2007 in Walnut Creek, California. She then transitioned to the role of Merchandising Team Lead from 2007 to 2013 in Walnut Creek, followed by a promotion to Merchandising Team Manager from 2014 to 2018 in Chicago, Illinois. During her time at Macy's, she developed strong skills in merchandising and customer service.
Experience at M2057 by Maria Pinto
From 2018 to 2019, Danielle Kieckhefer worked as a Customer Success Manager and Assistant Buyer at M2057 by Maria Pinto in Chicago, Illinois. In this position, she contributed to customer satisfaction and merchandise selection, leveraging her skills in trend analysis and customer engagement. This role further enhanced her understanding of the retail landscape and customer needs.
Education and Expertise
Danielle Kieckhefer earned a Bachelor's degree in Art History from California State University-East Bay, where she studied from 2009 to 2013. Her academic background provides her with a unique perspective in retail and customer experience management. Kieckhefer possesses strong skills in Microsoft Excel, which she utilizes for data analysis and informed decision-making in her professional roles.
Background in Retail Management
Danielle Kieckhefer has a comprehensive background in retail management, with over a decade of experience in various roles. Her expertise includes trend analysis and merchandise planning, which are essential for improving customer experiences. This extensive experience in the retail sector has equipped her with the skills necessary to effectively manage customer relations and enhance overall satisfaction.