Jim Glasscock
About Jim Glasscock
Jim Glasscock serves as the Director of Quality & Reliability Engineering at Theatro, where he has worked since 2018. He has extensive experience in quality engineering, particularly in product failure analysis and HDD technology, with previous roles at Maxtor Corp., Dell, and ARRIS.
Work at Theatro
Jim Glasscock has served as the Director of Quality & Reliability Engineering at Theatro since 2018. In this role, he focuses on utilizing innovative validation techniques to ensure high-quality product releases. His responsibilities include overseeing quality engineering practices and enhancing customer satisfaction through effective strategies. He operates from Richardson, TX, and has contributed to the company's commitment to delivering reliable products.
Previous Experience in Engineering Management
Before joining Theatro, Jim Glasscock held several significant positions in engineering management. He worked at Dell as Senior Manager of Reliability Engineering from 2006 to 2012, where he focused on reliability practices. Prior to that, he was at ARRIS as Senior Manager of Quality Tools from 2013 to 2018, managing quality tools in the Dallas, Texas area. His career began at Maxtor Corp., where he spent 10 years as Senior Manager of Reliability Test Engineering from 1996 to 2006.
Expertise in Quality Engineering
Jim Glasscock possesses extensive expertise in quality engineering, particularly in conducting Product Failure Analysis and Application Correlation. He has a strong focus on customer satisfaction and employs effective quality engineering practices. His skills include Design of Experiment (DOE) and Failure Mode and Effect Analysis (FMEA), which are essential for assessing and improving product reliability.
Technical Skills and Knowledge
Jim Glasscock has a solid foundation in Hard Disk Drive (HDD) technology and peripherals. He is experienced in test automation and accelerated test methodology, which enhances the efficiency of product testing processes. Additionally, he is proficient in software programming languages such as C++ and Java, allowing him to integrate technical solutions into engineering practices.
Leadership and Team Management
Throughout his career, Jim Glasscock has demonstrated strong leadership skills by managing cross-functional teams on special projects. His experience in overseeing diverse teams contributes to effective collaboration and project success. His management style emphasizes quality and reliability, aligning team efforts with organizational goals.