Pamela Davis
About Pamela Davis
Pamela Davis is an Information Technology Support Specialist with extensive experience in IT support operations, particularly using Microsoft 365 and Azure Cloud Platform. She has worked at Theatro since 2018 and holds certificates in Photography and Computers from her studies at Dallas community colleges.
Work at Theatro
Pamela Davis has been employed at Theatro since 2018, serving as an Information Technology Support Specialist. In this role, she focuses on providing IT support and managing operations within the company. Her responsibilities include utilizing various platforms and tools to enhance IT service delivery and support.
Education and Expertise
Pamela Davis studied at Dallas community colleges from 2008 to 2011, where she completed Certificate Programs in Photography and Computers. She also graduated from South Garland High School with a High School Diploma, focusing on Accounting and Business/Management from 1981 to 1984. Her educational background supports her expertise in IT support operations.
IT Support Skills
Pamela Davis has extensive experience in utilizing the Google Platform for IT support tasks. She is proficient in managing IT support operations with Microsoft 365 and Azure Cloud Platform. Additionally, she specializes in using the Zendesk Ticketing System to manage customer support inquiries effectively.
Customer Service Background
Pamela Davis possesses a strong background in customer service, which enhances her IT support capabilities. She utilizes her excellent communication skills to improve interactions with clients and ensure effective resolution of support issues.
Startup Experience
Pamela Davis has experience working in startup environments, contributing to agile and dynamic work settings. This experience has equipped her with the ability to adapt to changing conditions and collaborate effectively within teams.