Scott Paulin
About Scott Paulin
Scott Paulin serves as the Aftermarket Manager at Thermal Product Solutions in East Troy, Wisconsin, where he has worked since 2016. He has extensive experience in the aftermarket service and parts sector, with a background in management and marketing.
Work at Thermal Product Solutions
Scott Paulin has served as the Aftermarket Manager at Thermal Product Solutions since 2016. In this role, he focuses on enhancing customer satisfaction and driving business development within the aftermarket service and parts sector. His responsibilities include overseeing operations and ensuring efficient service delivery to clients. Based in East Troy, Wisconsin, he has contributed to the company's growth and reputation in the industry over the past eight years.
Previous Experience at Nassco Inc.
Prior to his current position, Scott Paulin worked at Nassco Inc. as the Service Manager from 2011 to 2016. During his five-year tenure in New Berlin, Wisconsin, he managed service operations and played a key role in improving customer service standards. His experience at Nassco Inc. further solidified his expertise in the aftermarket service sector.
Background in Automotive Services
Scott Paulin's career in the automotive services industry includes a significant role at Schlossmann Auto Group, where he served as the Service Department Manager from 2006 to 2011. His five years at this Brookfield, Wisconsin location involved managing service operations and ensuring high levels of customer satisfaction. This experience contributed to his comprehensive understanding of the aftermarket industry.
Education and Expertise
Scott Paulin holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Marquette University. His educational background provides a strong foundation for his expertise in the aftermarket service and parts sector. He possesses skills in operations management and customer service, which enhance the efficiency of the services he oversees.
Achievements in Management and Marketing
Scott Paulin has a proven track record of success in management and marketing within the aftermarket industry. His experience across various roles has equipped him with the skills necessary to drive business development and improve customer satisfaction. His contributions have been instrumental in the growth and operational efficiency of the organizations he has worked with.