Brandon Landin
About Brandon Landin
Brandon Landin serves as the Director of Global Customer Success and Support at Theta Lake, where he has worked since 2023. He has extensive experience in customer success and technical support, having held various roles at Theta Lake and other companies, including Lifesize and Zoom Video Communications.
Current Role at Theta Lake
Brandon Landin serves as the Director of Global Customer Success and Support at Theta Lake. He has held this position since 2023, working remotely from Austin, Texas. In this role, he is responsible for overseeing customer success initiatives and support operations on a global scale.
Previous Positions at Theta Lake
Brandon Landin has held multiple roles at Theta Lake. He was the Senior Field Technical Services Engineer from 2020 to 2021, where he focused on technical support. He then transitioned to the US Team Lead of Field Technical Services for six months in 2021, before becoming the Global Manager of Customer Success from 2022 to 2023.
Experience at Lifesize and Logitech
Brandon Landin worked at Lifesize, a division of Logitech, in various capacities. He was a Worldwide Senior Support Engineer from 2014 to 2015 and later served as a Sales Engineer from 2018 to 2020. Additionally, he worked as a Customer Success Advocate from 2016 to 2020, contributing to customer support and success strategies.
Career Background in Customer Success
Brandon Landin has a strong background in customer success roles. He worked as a Customer Success Manager at Zoom Video Communications from 2015 to 2016. His experience also includes serving as a Market Development Representative and a Level 2 Technical Support Engineer at LifeSize Communications.
Educational Background
Brandon Landin studied at The University of Texas at Austin, where he earned a Bachelor of Arts (B.A.) in Anthropology from 2001 to 2003. He also attended Texas A&M International University from 1999 to 2001, furthering his education prior to his degree.