Valentin Velichkov
About Valentin Velichkov
Valentin Velichkov is a Customer Service Executive with extensive experience in technical support and customer service roles across various companies. He has worked in Miami, London, and currently resides in Chicago.
Current Role at ThinkMarkets
Valentin Velichkov serves as a Customer Service Executive at ThinkMarkets, a position he has held since 2019. He is based in Chicago, Illinois, United States. In this role, he focuses on providing support and assistance to clients, ensuring a high level of customer satisfaction. His experience in customer service contributes to the efficient handling of inquiries and issues that clients may encounter.
Previous Experience at Plus500
Valentin Velichkov worked at Plus500 in various capacities from 2016 to 2019. He began as a Customer Service Specialist from 2016 to 2017, where he developed skills in client interaction and problem resolution. He then advanced to the role of Subject Matter Expert from 2018 to 2019, where he provided specialized knowledge and support, enhancing the overall customer experience.
Experience at Sitel
Prior to his roles at Plus500, Valentin Velichkov worked at Sitel as a Technical Support representative from 2015 to 2016. During his nine-month tenure in Miami, Florida, he gained valuable experience in technical customer support, assisting clients with various technical issues and inquiries.
Educational Background
Valentin Velichkov studied Accounting at Pôle Alternance & Apprentissage Du Groupe Igs Lyon from 2003 to 2005. He also attended the High School of Hotel Technologies Bonneveine from 2005 to 2007. His educational background provides a foundation in both accounting principles and customer service skills.