Zaher B.
About Zaher B.
Zaher B. is a Client Services Executive at ThinkMarkets in Dubai, United Arab Emirates, with a background in customer service and operations support across various financial institutions. He holds a Bachelor of Science in Business (Banking & Finance) from the Lebanese American University and has experience in client engagement, financial reporting, and compliance checks.
Work at ThinkMarkets
Zaher B. has been employed at ThinkMarkets as a Client Services Executive since 2021. In this role, he engages proactively with client-facing departments to communicate changes in policies, processes, and procedures. His responsibilities include producing reports and Management Information (MI) for company leadership, which aids in strategic decision-making. Zaher's strong understanding of financial markets and trading enhances his interactions with clients, ensuring they receive informed and effective support.
Previous Experience in Client Services
Before joining ThinkMarkets, Zaher B. worked at Amana Capital as a Customer Service & Operations Support Officer from 2019 to 2021. His role involved providing support to clients and assisting in operational tasks. Prior to that, he briefly worked as a Payroll Administrator at Moore Stephens Tabbal in 2019 for one month. His diverse experience in client services has equipped him with skills essential for effective client engagement.
Education and Expertise
Zaher B. studied at the Lebanese American University, where he earned a Bachelor of Science (B.S.) in Business with a focus on Banking and Finance from 2013 to 2016. This educational background has provided him with a solid foundation in financial principles, which he applies in his current role. His expertise in financial markets and trading further supports his ability to assist clients effectively.
Background in Financial Services
Zaher B. has a diverse background in the financial services sector. He has experience working as a Financial Assistant at the United Nations Population Fund (UNFPA) from 2017 to 2018, where he contributed to financial operations. Additionally, he shadowed in Housing Loans at the Bank of Beirut in 2015 for two months, gaining insights into banking processes. His role as an SAT Proctor at AMIDEAST from 2017 to 2021 also reflects his commitment to education and support.
KYC and Risk Management Skills
In his current position and previous roles, Zaher B. has developed skills in KYC (Know Your Customer) and risk management. He identifies and monitors possible Politically Exposed Persons or Sanctioned individuals, ensuring compliance with regulatory requirements. He conducts electronic checks, including PEP and sanction checks, as part of the client onboarding process, which is crucial for maintaining the integrity of financial operations.