Ali M.
About Ali M.
Ali M. is a Customer Service Representative at Thndr in Cairo, Egypt, with a background in graphic design and finance. He holds a Bachelor of Business Administration and has completed certifications in data analysis and financial modeling.
Work at Thndr
Currently, Ali M. serves as a Customer Service Representative at Thndr, a role he has held since 2022. His responsibilities include assisting customers with inquiries and ensuring a positive experience. Thndr is known for its innovative approach to financial services, and Ali contributes to its mission by providing effective customer support.
Education and Expertise
Ali M. holds a Bachelor of Business Administration (BBA) with a focus on Business Administration and Management, Finance, which he completed from 2018 to 2022. He also earned a diploma in Graphic Design from YAT Center in 2015. Additionally, he has completed a certificate in data analysis from Udacity and holds a Financial Modeling & Valuation Analyst (FMVA) certification.
Background in Graphic Design and Photography
Before joining Thndr, Ali M. worked as a freelance graphic designer and photographer from 2014 to 2022. During this eight-year period, he developed a strong background in arts and design, which has informed his approach to customer service and communication.
Internship Experience
Ali M. has engaged in various internship programs that have enhanced his professional skills. He participated in a virtual SAP internship program and gained finance internship experience at Sinotharwa Co. Additionally, he completed an internship focused on entrepreneurship, further broadening his expertise in business.
Skills and Competencies
Ali M. possesses skills in public speaking and management, which complement his educational background and work experience. These skills are essential in his role at Thndr, where effective communication and management of customer interactions are critical.