Christopher Jiménez Lopez
About Christopher Jiménez Lopez
Christopher Jiménez Lopez is a Service Desk Specialist with over two decades of experience in IT support across various sectors, including technology, finance, and healthcare. He has held positions at notable companies such as Thoma Bravo, Fidelity Investments, and Mitsubishi Hitachi Power Systems, and is recognized for his ability to bridge gaps in technology support through cultural understanding.
Current Role at Thoma Bravo
Christopher Jiménez Lopez has been serving as a Service Desk Specialist at Thoma Bravo since 2021. His role involves providing IT support and ensuring efficient service delivery within the organization. Located in Miami, Florida, he has contributed to the firm's operational effectiveness through his extensive experience in IT support.
Previous Experience in IT Support
Prior to his current position, Christopher held various roles in IT support across multiple organizations. He worked as an IT Service Desk Analyst at Mitsubishi Hitachi Power Systems Americas from 2019 to 2020. He also served as an Analyst in End User Computing at Paylocity from 2020 to 2021, and as a Senior Level Support Specialist at Fidelity Investments from 2015 to 2019.
Real Estate Professional Background
In 2021, Christopher worked as a Florida Licensed Real Estate Professional at Scuttina Signature Real Estate Group for five months in Orlando, Florida. This role expanded his professional experience beyond IT, showcasing his versatility in different sectors.
Educational Background and Certifications
Christopher studied at McIntosh College, where he achieved an Associate of Science in Network and System Administration. He also completed Professional Development Coursework in Network Administration and Travel Tourism. Additionally, he earned a TEFL Certification from the International TEFL Academy in 2019, focusing on English Education.
Expertise and Professional Philosophy
With over two decades of experience in ITIL founded support, Christopher is known for bridging gaps in technology support through cultural understanding and human interaction. He describes himself as global-minded and metrics-driven, emphasizing mutual respect and kindness in his professional approach.