Adrienne Frames
About Adrienne Frames
Adrienne Frames is a Technical Support Specialist currently employed at Thomson Reuters in Ann Arbor, Michigan. She has a diverse background in client services, medical billing, and financial aid, along with a Bachelor of Arts in Mass Communication from Eastern Michigan University.
Work at Thomson Reuters
Adrienne Frames has been employed at Thomson Reuters as a Technical Support Specialist since 2019. In this role, she provides technical assistance and support to clients, ensuring they can effectively utilize the company's products and services. Her position requires a strong understanding of technology and customer service skills, which she applies to resolve issues and enhance user experience.
Previous Employment Experience
Before joining Thomson Reuters, Adrienne Frames held several positions in various organizations. She worked as a Client Support Specialist at TRAKnet PM from 2013 to 2015, where she supported clients with their needs. Prior to that, she served as a Medical Billing Specialist at UCB, Inc. from 2011 to 2013. Additionally, she was a Client Services Coordinator at Danberry Company for seven months in 2016 to 2017. Her experience also includes a role as a Financial Aid Advisor at Athena Career Academy from 2018 to 2019.
Education and Expertise
Adrienne Frames earned her Bachelor of Arts (B.A.) degree in Mass Communication/Media Studies from Eastern Michigan University. She attended the university from 2005 to 2011, completing her studies over a six-year period. This educational background has provided her with a foundation in communication and media, which supports her roles in technical support and client services.
Freelance Writing Career
Since 2018, Adrienne Frames has been working as a Freelance Writer. In this capacity, she creates content for various clients, utilizing her communication skills and expertise in media studies. Her freelance work complements her technical support role, allowing her to engage in diverse projects while managing her own schedule.