Agbe Ilusemiti

Technical Account Manager @ Thomson Reuters

About Agbe Ilusemiti

Agbe Ilusemiti is a Technical Account Manager with over 10 years of experience in client relations across West Africa. He has held various roles at Thomson Reuters and Refinitiv, demonstrating strong work ethics and a solid technical background.

Work at Thomson Reuters

Agbe Ilusemiti has been employed at Thomson Reuters since 2013, serving as a Technical Account Manager for 11 years in West Africa. His role involves managing client accounts and ensuring that customer needs are met effectively. Prior to this position, he worked as a Technical Support Engineer from 2010 to 2013, where he provided technical assistance and support to clients. His tenure at Thomson Reuters has been marked by multiple promotions, reflecting his strong work ethic and commitment to achieving business objectives.

Current Role at Refinitiv

Since 2020, Agbe Ilusemiti has held the position of Manager, Customer On-Boarding for the Middle East and Africa at Refinitiv. He also serves as a Customer On-boarding Specialist, a role he has occupied since 2018 in Lagos, Nigeria. In these positions, he focuses on facilitating the onboarding process for clients, ensuring a smooth transition and alignment with their business needs. His experience in customer acumen and technical background contributes to his effectiveness in these roles.

Education and Expertise

Agbe Ilusemiti earned a Bachelor of Technology (B-Tech) in Electrical/Computer Engineering from the Federal University of Technology Minna, where he studied from 2000 to 2006. He later pursued a Master of Business Administration (MBA) at Obafemi Awolowo University from 2013 to 2015, focusing on Business Administration and Management. His educational background equips him with both technical and managerial skills, enhancing his ability to support clients across various sectors.

Professional Background

Agbe Ilusemiti has over 10 years of experience in the technology and customer service sectors, working with clients in more than 21 West African countries. Before his roles at Thomson Reuters and Refinitiv, he worked as a Network Support Engineer and Project Manager at 21st Century Technologies from 2008 to 2010. His diverse experience has enabled him to develop strong decision-making skills and the ability to manage diverse projects effectively.

Achievements and Skills

Agbe Ilusemiti is recognized for his ability to make effective decisions under pressure and for his attention to detail. His track record includes helping clients achieve their business objectives through a solid understanding of their needs. He has demonstrated visualization skills that aid in project management and client engagement. His goal-driven actions have led to multiple promotions in his career, showcasing his commitment to excellence.

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