Ajay Sharma
About Ajay Sharma
Ajay Sharma is a Senior Content Customer Support Specialist at Thomson Reuters, where he has worked for 17 years. He also serves as the Customer Service Team Lead at Refinitiv, an LSEG business, since 2017.
Work at Refinitiv
Ajay Sharma has been employed at Refinitiv, an LSEG business, since 2017. He holds the position of Customer Service Team Lead and has served in this role for seven years. His responsibilities include overseeing customer support operations and ensuring high-quality service delivery in India.
Work at Thomson Reuters
Ajay Sharma has worked at Thomson Reuters as a Senior Content Customer Support Specialist since 2007. With 17 years of experience in this role, he is based in Bangalore. His work focuses on providing specialized support related to content services, enhancing customer satisfaction and engagement.
Education and Expertise
Ajay Sharma completed his Bachelor of Commerce (B.Com.) at RBANMs from 1998 to 2000. This educational background has provided him with a foundation in commerce, which supports his professional roles in customer service and content management.
Background
Ajay Sharma has built a career in customer support, with significant experience in the financial services sector. His tenure at both Refinitiv and Thomson Reuters highlights his expertise in managing customer relationships and delivering effective support solutions.