Al Faizal Hamzah
About Al Faizal Hamzah
Al Faizal Hamzah serves as the Head of Problem Management for Sales & Trading at Thomson Reuters, a position he has held since 1997. He has extensive experience in the company, having worked in various roles for over two decades.
Current Role at Thomson Reuters
Al Faizal Hamzah currently holds the position of Head of Problem Management in the Sales & Trading division at Thomson Reuters. He has been in this role since 1997, demonstrating a long-term commitment to the organization. His responsibilities include overseeing problem management processes and ensuring effective solutions are implemented within the Sales & Trading sector.
Previous Experience at Thomson Reuters
Prior to his current role, Al Faizal Hamzah worked at Thomson Reuters as the Operations Service Manager for the IDN division from 1997 to 2009. This position involved managing operational services and ensuring the smooth functioning of processes within the organization. He also served as Head of Problem Management for Sales & Trading from 1997 to 2011, further solidifying his expertise in problem management.
Tenure at Thomson Reuters
Al Faizal Hamzah has been with Thomson Reuters for an extensive period, totaling 27 years since 1997. His long tenure reflects his deep understanding of the company's operations and the financial services industry. His experience spans various roles, contributing to his comprehensive knowledge of problem management and operational services.
Expertise in Problem Management
With a focus on problem management, Al Faizal Hamzah has developed significant expertise in identifying and resolving issues within the Sales & Trading environment. His role requires a thorough understanding of operational challenges and the ability to implement effective solutions to enhance service delivery.