Alexandra Tadros
About Alexandra Tadros
Alexandra Tadros is an experienced Application Support Engineer with a strong background in IT service management and system administration. She has worked in various roles at companies such as Digital Equipment Corporation, Thomson Reuters, and Refinitiv, and holds multiple certifications in ITIL and ISO standards.
Work at Thomson Reuters
Alexandra Tadros has been employed at Thomson Reuters since 2011, where she currently serves as an Application Support Engineer. Her tenure at the company spans over 13 years, during which she has developed expertise in application support and operations. Prior to her current role, she worked as an Operations Controller at Thomson Reuters from 2008 to 2011 for three years. Her responsibilities have included managing technology operations and ensuring the smooth functioning of applications.
Education and Expertise
Alexandra Tadros holds a Bachelor of Science degree in Computer Science and Information Systems from the University of Maryland, where she studied from 1984 to 1988. She also has a military background, having studied at the USAF from 1980 to 1983. Her qualifications include ITIL Foundation Certification 3.0 and 2.0, demonstrating her proficiency in IT service management. Additionally, she has extensive training in ISO 27001 and ISO 9001, indicating her knowledge in information security and quality management systems.
Background in Technology Operations
Alexandra Tadros has a solid background in technology operations, with experience in incident management, problem management, and change management. She has specialized skills in Unix and scripting, which enhance her troubleshooting and analytical capabilities. Her previous roles include working as a Software Specialist at Digital Equipment Corporation from 1988 to 1991, where she gained valuable experience in software support.
Experience with HP-UX and VAX Systems
Alexandra Tadros has hands-on experience with HP-UX system administration, specifically with performance tuning on versions 10.0 and 11.0. She has also completed training in VMS System Management and VAX Cluster Management, showcasing her ability to manage VAX systems effectively. Additionally, she is experienced in using IBM Tivoli Netcool for event monitoring and management, further supporting her technical expertise.
Current Role at Refinitiv
Since 2018, Alexandra Tadros has been working as an Application Support Engineer at Refinitiv in the United States. Her role involves providing application support and ensuring operational efficiency. This position complements her extensive experience in application support and technology operations, allowing her to apply her skills in a dynamic environment.