Alice Govada
About Alice Govada
Alice Govada is the Lead Sales Operations Specialist at Thomson Reuters, where she has worked since 2022. She has a background in business analysis from her six years at IBM and holds a Bachelor of Science in Microbiology and an MBA in Human Resources Management.
Work at Thomson Reuters
Alice Govada currently serves as the Lead Sales Operations Specialist at Thomson Reuters. She has been in this role since 2022, contributing her expertise in sales operations within the Hyderabad, Telangana, India office. Her responsibilities include managing sales processes and optimizing operational efficiency to support the company's sales objectives.
Previous Experience at IBM
Before joining Thomson Reuters, Alice worked at IBM as a Business Analyst from 2016 to 2022. During her six-year tenure in Hyderabad, Telangana, she focused on analyzing business processes and providing insights to improve operational effectiveness. Her role involved collaborating with various teams to implement data-driven solutions.
Background in BPO at SERCO
Alice began her career at SERCO BPO PRIVATE LIMITED, where she worked as a Senior Analyst from 2011 to 2015. Over the course of four years, she developed her analytical skills and gained experience in the business process outsourcing sector, contributing to various projects aimed at enhancing service delivery.
Education and Expertise
Alice holds a Bachelor of Science degree in Microbiology from St. Francis College for Women, Hyderabad, which she completed in 2008. She is also pursuing a Master of Business Administration in Human Resources Management and Services through Sikkim Manipal University - Distance Education, with an expected completion in 2015. Her educational background supports her roles in both sales operations and business analysis.