Aline Dias
About Aline Dias
Aline Dias is a Systems Specialist at Thomson Reuters, responsible for integrating SAP with CRM SalesForce to enhance visibility of the commercial pipeline in Brazil and South Latin America. With over 16 years of experience at the company, she manages renewal processes and conducts quality control to improve operational efficiency.
Work at Thomson Reuters
Aline Dias has been employed at Thomson Reuters since 2008, currently holding the position of Especialista em Sistemas. In this role, she is responsible for integrating the SAP system with CRM SalesForce, enhancing visibility of the commercial pipeline in Brazil and South Latin America. Aline also coordinates the analysis and alignment of renewal tickets with the team in India. Her previous experience at Thomson Reuters includes working as Assistente Financeira from 2006 to 2008, where she gained foundational knowledge in financial operations.
Education and Expertise
Aline Dias studied at Universidade Paulista - UNIP, where she pursued a degree in Administração de Empresas. She completed her studies from 2006 to 2009, obtaining a Graduação em Administração de Empresas. Her educational background supports her expertise in systems integration and process management within her current role.
Background
Aline Dias has a professional background that spans over 16 years at Thomson Reuters, where she has developed skills in systems integration and process improvement. Her experience includes managing the 'evergreen' automatic renewals and overseeing the grace period for eligible subscriptions in SAP. Aline's role requires her to conduct quality control for the renewal process and analyze incidents to enhance operational efficiency.
Achievements
In her current position, Aline actively participates in testing related to the renewal process, which includes managing tickets, implementing improvements, and overseeing various projects. Her contributions are focused on ensuring a seamless renewal process and improving collaboration with involved teams.