Ana Laura Alfaro Mejias
About Ana Laura Alfaro Mejias
Ana Laura Alfaro Mejias is a Card Program Specialist with extensive experience in data analysis and processing, particularly in back office operations. She has a strong background in procurement and customer service, currently working at Thomson Reuters and Citrix in Costa Rica.
Current Role at Thomson Reuters
Ana Laura Alfaro Mejias serves as a Card Program Specialist at Thomson Reuters, a position she has held since 2019. In this role, she focuses on managing card programs and partner incentives. Her responsibilities include data analysis and processing, which are critical for optimizing back office operations. She has developed a strong understanding of the systems and processes involved in card program management.
Previous Experience at Thomson Reuters
Before her current role, Ana Laura worked at Thomson Reuters as an Entitlement Analyst from 2014 to 2019. During this five-year tenure, she gained valuable experience in entitlement management and data processing, which laid the foundation for her subsequent role as a Card Program Specialist. Her experience in this position contributed to her expertise in managing partner incentives.
Work Experience at Citrix
Ana Laura has been employed at Citrix as a Worldwide Partner Incentive Specialist since 2021. In this role, she utilizes her extensive background in procurement and data analysis to enhance partner incentive programs. Her experience in customer service complements her current responsibilities, allowing her to effectively manage relationships with partners.
Educational Background
Ana Laura studied at Universidad Hispanoamericana in Costa Rica, where she pursued a degree in Administración y gestión de empresas, achieving a Técnico qualification from 2020 to 2022. She also attended ESCADI, where she completed a Curso Libre in intermediate Excel in 2018. This educational background supports her analytical skills and enhances her capabilities in data processing.
Early Career at HP
Ana Laura began her career at HP, where she worked as Customer Service Support from 2011 to 2012. This role provided her with foundational experience in customer service, which has been beneficial in her subsequent positions. Her early career experience contributed to her diverse skill set, particularly in managing client relationships and understanding customer needs.