Andrea Frazier
About Andrea Frazier
Andrea Frazier is a Lead UX Content Design Strategist at Thomson Reuters, where she has worked since 2021. With over two decades of experience in technical writing and user experience design, she specializes in translation and localization within the tax and accounting software services industry.
Work at Thomson Reuters
Andrea Frazier has been employed at Thomson Reuters since 1999, initially serving as a Senior Technical Writer until 2020. In this role, she contributed to the development of technical documentation and user assistance materials. In 2021, she transitioned to the position of Lead UX Content Design Strategist, where she focuses on enhancing user experience through effective content design. In addition to her lead role, she also works as a Senior UX Content Designer, further emphasizing her commitment to improving user engagement and satisfaction within the company's tax and accounting software services.
Education and Expertise
Andrea Frazier holds a Bachelor of Science degree in Technical Communication from Eastern Michigan University, which she attended from 1996 to 1999. Additionally, she earned a Bachelor of Science degree in Biological Science from Michigan State University, studying there from 1984 to 1989. Her educational background supports her expertise in Translation and Localization, particularly within the tax and accounting software services industry. She possesses significant skills in Software Documentation, which enhance user experience through effective content design.
Professional Background
Before her long tenure at Thomson Reuters, Andrea Frazier worked at Ford Motor Company as a Supervisor in the University Programs Group for Continuing Engineering Education from 1996 to 1999. Her professional journey also includes a leadership role as Past President of the Society for Technical Communication, Southeastern Michigan chapter, from 2008 to 2009. This diverse background has equipped her with a strong foundation in user assistance and communication, contributing to her current role in UX content design.
Achievements in User Experience Design
Throughout her career, Andrea Frazier has made significant contributions to the field of user experience design, particularly in her roles at Thomson Reuters. Her work focuses on improving user interaction with software products through effective content strategies. By leveraging her extensive experience in technical writing and user assistance, she has played a crucial role in enhancing the overall user experience in the tax and accounting software services sector.