Andrzej Strzała
About Andrzej Strzała
Andrzej Strzała is a Manager of Operations Excellence at Thomson Reuters, where he has worked since 2017. He has extensive experience in network management and process leadership, having held various roles within the company since 2008.
Current Role in Operations Excellence
Andrzej Strzała currently serves as the Manager of Operations Excellence at Thomson Reuters. He has held this position since 2017 in Gdynia, Pomeranian District, Poland. In this role, he focuses on enhancing operational processes and improving the overall customer journey through various initiatives. His responsibilities include managing the onboarding process for technical support related to new products and providing metrics and tools to measure the quality and success of delivered programs.
Previous Experience at Thomson Reuters
Andrzej Strzała has extensive experience at Thomson Reuters, having worked in various roles since 2008. He began as a Network Management Specialist from 2008 to 2011, followed by a position as Network Management Process Leader from 2011 to 2013. He then served as TSG LM Shift Manager from 2014 to 2017. His tenure at the company spans over nine years, during which he contributed to multiple operational improvements and process enhancements.
Education in Electronics and Telecommunications
Andrzej Strzała earned a Master of Science (M.Sc.) degree in Electronics and Telecommunications from Gdańsk University of Technology. His studies took place from 2003 to 2010, providing him with a solid foundation in technical knowledge and skills relevant to his career in operations and process management.
Focus on Process Improvement Initiatives
In his current role, Andrzej Strzała emphasizes the importance of process improvement initiatives. He plays a key role in the rollout of new tools and processes within the organization. His work aims to enhance the customer journey and ensure that operational practices align with the company's strategic goals.