Anil Gopalakrishnan
About Anil Gopalakrishnan
Anil Gopalakrishnan is a Client Service Manager at Thomson Reuters, where he has worked since 2008. He has a background in regulatory administration and information security, with previous roles at the London Stock Exchange and Schroders.
Current Role at Thomson Reuters
Anil Gopalakrishnan serves as a Client Service Manager at Thomson Reuters, a position he has held since 2008. He is based in Canary Wharf and is responsible for managing a team of Client Service Specialists and technical onboarding specialists within the EMEA division. His role involves overseeing the implementation and support of clients on the Thomson Reuters Trade Notification service (TRTN), an electronic trading platform. He reports directly to the Head of Service in EMEA, ensuring that client needs are met effectively.
Previous Experience at London Stock Exchange
Prior to his current role, Anil Gopalakrishnan worked at the London Stock Exchange as a Regulatory Administrator from 1994 to 1996. During his two years in this position, he gained valuable experience in regulatory processes and compliance within the financial sector. This role contributed to his understanding of the operational aspects of financial markets.
Experience at Schroders
Anil Gopalakrishnan worked as an Information Security Analyst at Schroders from 1997 to 2000. Over the course of three years, he focused on ensuring the security of information systems, which is critical in the financial services industry. This experience further enhanced his expertise in managing client service and technical issues.
Education and Qualifications
Anil Gopalakrishnan's educational background includes studying at Langdon Secondary School from 1986 to 1992. He then attended South Thames College from 1992 to 1994, where he studied Business & Finance and achieved a Merit/Distinction. Additionally, he studied at Newham College from 2001 to 2002, obtaining a City & Guilds qualification in Internet & Web Design. His diverse educational experiences have equipped him with a solid foundation in both finance and technology.
Team Management and Development
In his role as Client Service Manager, Anil Gopalakrishnan holds the first level of responsibility in assisting Client Service Specialists with their development. He actively engages in liaising with Business Development, Product Management, Development, and Senior Management to address customer issues and specific requirements. His leadership contributes to the overall effectiveness of the client service team within the organization.