Ann Nordstrom
About Ann Nordstrom
Ann Nordstrom serves as the Senior Director of Customer Success and Client Management at Thomson Reuters, where she has worked since 2013. With a background as a practicing attorney and expertise in various industries, she focuses on improving client experiences and supporting legal operations.
Work at Thomson Reuters
Ann Nordstrom has held the position of Senior Director of Customer Success and Client Management at Thomson Reuters since 2013. In this role, she focuses on enhancing client experiences and improving team member engagement. Her responsibilities include implementing various sales and client management strategies tailored to meet the needs of clients across different sectors. With over 11 years of experience at the company, she has developed a deep understanding of the legal and corporate environments, allowing her to effectively support clients in their operations.
Education and Expertise
Ann Nordstrom earned her Juris Doctor (JD) from Mitchell Hamline School of Law, where she gained a solid foundation in legal principles. She also holds a Bachelor of Arts (BA) in Finance from the University of St. Thomas. Her educational background supports her expertise in various industries, including legal, corporate, government, financial, and business-to-consumer sectors. This diverse knowledge base enhances her ability to navigate complex client needs and develop effective solutions.
Background
Before transitioning into a corporate role, Ann Nordstrom practiced law, which provided her with valuable insights into the legal industry. This experience informs her current work, allowing her to understand the challenges faced by legal departments and corporate clients. Her background as an attorney complements her sales and client management skills, enabling her to utilize consultative, relational, and challenger sales models effectively.
Achievements
Ann Nordstrom is recognized as an award-winning sales professional and business development expert. Her focus on creating a better client experience is evident in her initiatives aimed at enhancing team member experiences. She collaborates with corporations to support their Office of General Counsel and Legal Operations Department, demonstrating her commitment to improving client satisfaction and operational efficiency.