Anna Shlykova
About Anna Shlykova
Anna Shlykova is a Client Success Manager at Thomson Reuters, where she has worked since 2016 in London. Previously, she was an Account Manager at Philips in Moscow and holds degrees in International and European Law and Business English from Perm State University and Dublin Business School, respectively.
Work at Thomson Reuters
Anna Shlykova has been serving as a Client Success Manager at Thomson Reuters since 2016. Based in London, England, she has dedicated eight years to enhancing client relationships and ensuring satisfaction with the company's services. In her role, she has developed a comprehensive internal framework for working with private hospitals, which includes standard product portfolio proposals tailored to client segmentation and nosology. Additionally, she plays a key role in client segmentation and competitor strategy analysis, contributing to the company's marketing and market intelligence efforts.
Previous Experience at Philips
Before joining Thomson Reuters, Anna Shlykova worked at Philips from 2012 to 2016 as an Account Manager in the Healthcare Informatics, Solutions and Services & Large Scale Projects Department. During her four years in Moscow, she gained valuable experience in managing client accounts and delivering solutions in the healthcare sector. This role provided her with insights into client needs and the healthcare market, which she has leveraged in her current position.
Education and Expertise
Anna Shlykova studied at Perm State University (PSU) from 2007 to 2012, where she focused on International and European Law. She also attended Dublin Business School during the same period, specializing in Business English. This educational background has equipped her with a strong foundation in legal principles and effective communication, which are essential in her current role in client success management.
Client Engagement and Market Presence
In her role, Anna Shlykova actively participates in organizing events aimed at boosting client engagement and enhancing market presence. Her involvement in these initiatives demonstrates her commitment to fostering strong relationships with clients and promoting the company's offerings. Additionally, she coordinates internal processes by conducting training sessions for employees, which helps to enhance their skills and knowledge, ultimately benefiting client interactions.