Anthony Hall
About Anthony Hall
Anthony Hall is a Technical Account Manager at Thomson Reuters, where he has worked since 2017, focusing on client infrastructure needs and service level agreements. He previously served as a Client Implementation Specialist at the same company for nine years and holds a degree in Business and Finance from Croydon Business School.
Work at Thomson Reuters
Anthony Hall has been employed at Thomson Reuters since 2017, serving as a Technical Account Manager at the company's Canary Wharf location in London. In this role, he conducts proactive meetings with clients to evaluate their infrastructure needs and systems capacity. He plays a crucial part in monitoring and driving Global Service Level Agreement performances to ensure that high standards are consistently met. Additionally, he acts as the technical interface for clients during problem resolution processes, keeping them informed about progress and remedial actions.
Previous Experience at Thomson Reuters
Prior to his current role, Anthony Hall worked at Thomson Reuters as a Client Implementation Specialist from 2008 to 2017. During this nine-year tenure, he gained extensive experience in client-facing roles, focusing on the implementation of services and solutions tailored to client needs. His background in this position laid the groundwork for his current responsibilities, allowing him to develop a strong understanding of client requirements and technical support.
Education and Expertise
Anthony Hall studied at Croydon Business School, where he achieved a degree in Business and Finance. This educational background provides him with a solid foundation in financial principles and business operations, which he applies in his technical account management role. His expertise includes developing technical account strategies in collaboration with Account Managers, emphasizing both pre-sales and post-sales support.
Client Engagement and Support
In his role as a Technical Account Manager, Anthony Hall is actively involved in client engagement. He conducts regular meetings to assess client infrastructure requirements and provides cost estimates for technical activities to assist in the quotation process. His focus on maintaining strong client relationships and ensuring high service standards contributes to the overall success of the technical account management team.