Aroon Jham
About Aroon Jham
Aroon Jham serves as the Senior Director of Advanced Analytics (Go-To-Market) at Thomson Reuters, where he has worked since 2016. He has extensive experience in data analytics and business analysis, having held key positions at Fiserv, Dell, and Starwood Hotels and Resorts.
Work at Thomson Reuters
Aroon Jham serves as the Senior Director of Advanced Analytics (Go-To-Market) at Thomson Reuters, a position he has held since 2016. In this role, he has implemented Large Language Models (LLMs) to convert Reuters news into actionable sales leads, generating approximately 20 sales opportunities each month. He has also driven the adoption of Tableau-based Customer 360 dashboards among over 1000 sales personnel, enhancing data accessibility and decision-making. Jham led the analytical workstream for a retention initiative, which has the potential to unlock $300 million in value by increasing Net Revenue Retention (NRR) to 110%.
Education and Expertise
Aroon Jham holds a Bachelor of Engineering (B.E.) degree in Electrical Engineering from Walchand College of Engineering, a government-aided autonomous institute in Sangli, Maharashtra. He furthered his education by obtaining a Master of Business Administration (MBA) with a focus on Marketing from the University of Wollongong. His educational background provides a strong foundation in both technical and business disciplines, enabling him to effectively bridge the gap between data analytics and market strategy.
Background
Aroon Jham has a diverse professional background with extensive experience in data analytics and business operations. He began his career at Starwood Hotels and Resorts as an Operations Analyst and Marketing Analyst from 2001 to 2004. He then joined Dell, where he held multiple roles, including Senior Consultant and Senior Manager of Business Analysis, from 2004 to 2014. Before joining Thomson Reuters, he worked at Fiserv as the Director of Data Analytics and Processing for two years in the Austin, Texas area.
Achievements
Throughout his career, Aroon Jham has achieved significant milestones in data analytics and operational efficiency. He developed an NLP engine that provided over 263,000 insights through 10,000 emails to more than 500 sales personnel in one year. His initiatives have led to annual operational expense savings of $2.4 million through comprehensive customer 360 views. Additionally, he identified revenue optimization opportunities that resulted in over $12 million in incremental revenue annually through pricing analytics. Jham also authored 'Innovating for Profit', which emphasizes the role of data analytics in driving profitability and innovation.