Ashutosh Kumar
About Ashutosh Kumar
Ashutosh Kumar is a Senior Data Scientist with extensive experience in machine learning and data analytics. He has worked with various companies, including Thomson Reuters and Volkswagen Group Technology Solutions, and holds multiple degrees in Data Science and Engineering.
Work at Thomson Reuters
Ashutosh Kumar has been employed at Thomson Reuters as a Senior Data Scientist since 2022. In this role, he applies his expertise in data science to develop advanced analytics solutions. His work focuses on enhancing data-driven decision-making processes within the organization, leveraging machine learning techniques to improve operational efficiency.
Education and Expertise
Ashutosh Kumar holds a Master of Science in Data Science from Liverpool John Moores University, which he completed from 2019 to 2021. He also obtained a Post Graduate Diploma in Data Science from the International Institute of Information Technology Bangalore in 2020. His academic background includes a Bachelor of Engineering in Instrumentation Technology from B. V. Bhoomaraddi College of Engineering & Technology, completed in 2012. He studied PCM + Computers at Patna Central School from 1998 to 2007.
Background
Ashutosh Kumar began his career with vocational training at NTPC in Kahalgaon, Bihar, in 2010. He later completed an industrial traineeship at Lanco in Anpara for one month in the same year. His professional journey included roles as a Senior Software Engineer at Tesco Bengaluru from 2012 to 2017 and as a Module Lead at Tech Mahindra from 2017 to 2018. He also worked at Ascena Retail Group, Inc. as a Software Developer II from 2018 to 2021 and served as a Data Scientist at Volkswagen Group Technology Solutions India from 2021 to 2022.
Achievements in Data Science
Throughout his career, Ashutosh Kumar has developed machine learning models such as LDA and BERT on the AWS SageMaker platform to enhance customer satisfaction scores. He has utilized survey data like NPS and CSAT, along with customer interaction data from various channels, to identify areas for improvement in customer support. Additionally, he has extended text analytics solutions to include customer risk analytics, integrating finance and revenue data to aid in the prevention of customer subscription cancellations.
Professional Development
Ashutosh Kumar has continuously sought to enhance his skills and knowledge in the field of data science. His educational pursuits include a focus on machine learning and deep learning frameworks, which he has applied in various business contexts. His experience spans multiple industries, allowing him to develop a comprehensive understanding of data analytics and its application in improving customer experiences.