Athena Ipsen
About Athena Ipsen
Athena Ipsen is a Legal Customer Service Representative at Thomson Reuters, where she has worked since 2017. She has a diverse work history, including roles at Wells Fargo, American Security & Investigations, Build-A-Bear Workshop, and Wedding Shoppe, Inc.
Current Role at Thomson Reuters
Athena Ipsen serves as a Legal Customer Service Representative at Thomson Reuters, a position she has held since 2017. Based in Eagan, MN, she has accumulated seven years of experience in this role. Her responsibilities include providing support and assistance to legal professionals, ensuring they receive the necessary resources and information to effectively utilize Thomson Reuters products and services.
Previous Experience at Wells Fargo
Before joining Thomson Reuters, Athena Ipsen worked at Wells Fargo as a Phone Banker from 2014 to 2016. During her two years in this role, she operated from Shoreview, where she engaged with customers to address their banking inquiries and provided solutions to enhance their banking experience.
Background in Security and Investigations
Athena Ipsen has a background in security services, having worked as a Security Officer at American Security & Investigations from 2005 to 2008. This role took place in the Greater Minneapolis-St. Paul Area and lasted for three years, where she contributed to maintaining safety and security in various environments.
Experience in Customer Service and Retail
Athena Ipsen has diverse experience in customer service and retail. She worked as a Bear Builder at Build-A-Bear Workshop for one year from 2010 to 2011 in Ridgedale Center Minnetonka. Additionally, she served as a Front Office Receptionist at Wedding Shoppe, Inc. for ten months from 2016 to 2017, where she managed front desk operations and assisted customers.
Education and Qualifications
Athena Ipsen studied at Minnesota Business Academy, where she achieved her High School Diploma from 2002 to 2005. This educational background provided her with foundational knowledge and skills that have supported her career in customer service and legal support.