Austelle Willoughby
About Austelle Willoughby
Austelle Willoughby is an Application Support Analyst with extensive experience in financial systems within the legal sector. She has held various roles at notable firms, including Withersworldwide and Freshfields Bruckhaus Deringer, and currently works at Thomson Reuters.
Current Role at Thomson Reuters
Austelle Willoughby has been serving as an Application Support Analyst at Thomson Reuters since 2020. In this role, she is responsible for providing technical support and ensuring the smooth operation of applications. Her expertise contributes to the efficiency of the organization, particularly in managing and resolving application-related issues.
Previous Experience in Financial Systems Analysis
Austelle Willoughby has extensive experience in financial systems analysis within the legal sector. She worked at Withersworldwide as a Financial Systems Analyst from 2017 to 2020, and prior to that, she held the position of Finance System Support Analyst at Freshfields Bruckhaus Deringer from 2015 to 2017. Her role at Clyde & Co as Finance System Support Analyst from 2012 to 2015 further solidified her expertise in this field.
Background in Customer Service and Management
Before entering the financial systems analysis field, Austelle Willoughby worked at Nationwide Building Society as a Customer Service Advisor from 2005 to 2009. Additionally, she served as an Assistant Manager at Whitbread from 2009 to 2012. These roles provided her with foundational skills in customer service and management.
Education and Technical Skills
Austelle Willoughby possesses strong technical skills, particularly in Microsoft SQL Server Management Studio. This expertise is essential for managing and analyzing large datasets, which is a critical aspect of her roles in financial systems analysis. Her ability to conduct user training further indicates her proficiency in communicating complex technical information effectively.
Specialization in Legal Financial Systems
Austelle Willoughby has a demonstrated history of working within the law practice industry. This experience suggests a specialized understanding of legal financial systems, which is vital for supporting the financial operations of legal firms. Her roles in various organizations have equipped her with the knowledge necessary to navigate the unique challenges of this sector.