Becca Steffes
About Becca Steffes
Becca Steffes is a Support Specialist at Thomson Reuters, where she has worked since 2017. She has a background in advertising and marketing, having held various roles in the industry prior to her current position.
Work at Thomson Reuters
Becca Steffes has been employed at Thomson Reuters as a Support Specialist since 2017. In this role, she analyzes data to identify and solve client issues, ensuring that internal teams are updated on product changes. She is responsible for training new hires on company systems and procedures, and she leads weekly meetings for Support Specialists. Her contributions help maintain efficient operations and enhance client support.
Previous Employment Experience
Before joining Thomson Reuters, Becca Steffes held various positions in the marketing and hospitality sectors. She worked as a Server at Lake Lawn Resort from 2012 to 2015, and as a Digital Media Specialist at Hooker & Company Advertising for seven months in 2016. Additionally, she served as a Marketing Assistant at Siegel-Gallagher, Inc. for three months in 2015, and as an Assistant Account Executive at Hooker & Company Advertising for six months in 2016. Her early career also included an internship as a Social Media and Marketing Intern at Scoopshot in 2014.
Education and Expertise
Becca Steffes graduated from Iowa State University with a Bachelor of Arts in Advertising in 2015. Prior to that, she completed her high school education at East Troy High School, earning her diploma in 2011. Her academic background in advertising complements her professional roles, particularly in data analysis and client support at Thomson Reuters.
Leadership and Training Roles
In her current position at Thomson Reuters, Becca Steffes takes on leadership responsibilities by training new hires and leading weekly meetings for Support Specialists. She creates and collects training materials to facilitate the onboarding process, ensuring that new employees are well-equipped to perform their roles effectively. Her experience in leadership roles extends to her time as President of Kappa Delta at Iowa State University from 2013 to 2014.