Bhagwan Dass
About Bhagwan Dass
Bhagwan Dass is a Deputy Shift Operations Manager at Thomson Reuters Int Pvt. Ltd. with over 15 years of experience in operations management and IT service management.
Work at Thomson Reuters
Bhagwan Dass has been employed at Thomson Reuters Int Pvt. Ltd. since 2009, where he currently holds the position of Deputy Shift Operations Manager in Bangalore. His tenure at the company spans over 15 years, during which he has also served as a Senior System Engineer from 2009 to 2015. In his current role, he oversees operations and ensures efficient service delivery.
Current Role at Capgemini
Since 2021, Bhagwan Dass has worked as a Consultant in Incident Management at Capgemini in Noida. In this role, he applies his extensive knowledge of IT Service Management to address and resolve incidents, ensuring minimal disruption to services.
Education and Expertise
Bhagwan Dass holds a Diploma in Electronics & Communication Engineering from Guru Nanak Dev Polytechnic, which he completed from 1997 to 2000. He furthered his education by obtaining a B.Tech in Computer Science & Engineering from Guru Gobind Singh Indraprastha University, graduating in 2003. His educational background supports his expertise in Technical Support and Distribution Management.
Professional Background
Bhagwan Dass has over 12 years of experience in IT Service Management, specializing in Change and Incident Management. His professional journey includes significant roles such as System Engineer, where he developed skills that contribute to his current positions in operations management and incident resolution.