Brad Wicks
About Brad Wicks
Brad Wicks is a Lead Business Analyst at Thomson Reuters, specializing in legal billing and matter management solutions. He has over 15 years of experience in customer retention and business development within the SaaS industry.
Work at Thomson Reuters
Brad Wicks currently holds the position of Lead Business Analyst at Thomson Reuters, a role he has occupied since 2023. In this capacity, he specializes in legal billing and matter management solutions. Prior to this position, he worked at Thomson Reuters as a Senior Business Operations Analyst focused on Customer Retention and Renewals from 2015 to 2023. His extensive experience in this organization highlights his commitment to enhancing customer relationships and optimizing business processes.
Education and Expertise
Brad Wicks studied at Western Washington University from 2002 to 2006, where he earned a Bachelor of Arts degree with a major in Finance. He also completed minors in Chemistry and Economics during his time at the university. This diverse educational background provides him with a solid foundation in analytical thinking and financial principles, which are essential in his role as a business analyst.
Background
Before joining Thomson Reuters, Brad Wicks worked as a Fund Accountant at Saturna Capital Corporation for six months in 2007. He has accumulated over 15 years of experience in customer retention and business development, particularly within the Software as a Service (SaaS) industry. His professional journey reflects a focus on enhancing operational efficiency and driving customer satisfaction.
Achievements
Throughout his career, Brad Wicks has demonstrated a strong commitment to customer retention and business development. His roles have involved significant contributions to improving customer engagement strategies and optimizing business operations. His experience in both analytical and operational roles positions him as a key player in driving success within the organizations he has worked for.