Bruno Fornari
About Bruno Fornari
Bruno Fornari is a Senior Support Analyst at Thomson Reuters with extensive experience in process and product improvements, particularly in ERP and fiscal solutions. He possesses strong skills in SQL Server and Oracle, and specializes in user support and training.
Work at Thomson Reuters
Bruno Fornari currently holds the position of Analista de Suporte Sênior at Thomson Reuters, a role he has occupied since 2021. Prior to this, he worked as Analista de Suporte Mastersaf Pleno at the same company from 2015 to 2021. His tenure at Thomson Reuters spans a total of eight years, during which he has developed expertise in ERP and fiscal solutions.
Education and Expertise
Bruno Fornari earned a Bachelor of Engineering (B.E.) in Engineering of Computer from UNISOCIESC - Universidade Sociedade Educacional de Santa Catarina, completing his studies from 2012 to 2017. Additionally, he studied English at Influx Business School from 2014 to 2016. His educational background supports his extensive experience in process and product improvements.
Background
Before joining Thomson Reuters, Bruno Fornari worked at G1 Sistemas as an Analyst Support Pleno from 2013 to 2015. His experience in this role contributed to his skills in root cause analysis and managing complex issues, which are essential in his current position.
Technical Skills
Bruno Fornari possesses a deep understanding of SQL Server and Oracle, which enhances his capabilities in ERP and fiscal solutions. His technical skills are complemented by strong abilities in root cause analysis and support for end users, focusing on analyzing and simulating customer-reported demands.
Professional Development
Bruno Fornari specializes in support and training for end users, emphasizing the analysis of customer-reported demands. His role involves handling high complexity issues, which requires a thorough understanding of both technical and user-oriented aspects of ERP systems.