Caitlyn Anderson Jones
About Caitlyn Anderson Jones
Caitlyn Anderson Jones serves as an HR Operations Coordinator at Thomson Reuters, where she has provided extensive Workday training and support since 2013. She specializes in employee record accuracy and has successfully managed thousands of job changes and audits to enhance HR operations.
Work at Thomson Reuters
Caitlyn Anderson Jones has been employed at Thomson Reuters as an HR Operations Coordinator since 2013. In this role, she has contributed to various HR functions, including providing ongoing Workday training and support to the HR Partner community. Her responsibilities include facilitating group presentations and one-on-one calls to enhance the understanding of the Workday system. She has also played a key role in ensuring the accuracy of employee records during the Annual Compensation Cycle.
Education and Expertise
Caitlyn Anderson Jones earned a Bachelor of Arts degree in Art History from St. Catherine University, where she studied from 2002 to 2006. Her educational background complements her professional experience in HR operations. She has developed expertise in the Workday HRIS system, focusing on new hire processing, employee compensation setup, and job change transactions.
Background
Before joining Thomson Reuters, Caitlyn worked as a Compensation and Benefits Administrator at Opus Holding, L.L.C. for five months in 2012 to 2013. This role provided her with foundational experience in HR operations, which she has built upon in her current position. Her career in HR has been marked by a focus on data accuracy and employee record management.
Achievements
Caitlyn has successfully developed and maintained a comprehensive suite of audits to proactively identify and correct inconsistencies in employee profile data. In 2014, she performed over 2,000 ad hoc employee job changes that could not be completed through the automated mass load EIB process. Additionally, she utilized an audit process to correct over 3,000 employee records, many of which had financial implications.
Collaboration and Problem Resolution
Caitlyn has collaborated with internal teams to ensure the accuracy of employee records and has coordinated efforts to resolve escalated issues between the Operational Excellence, HR Service Delivery, and Recruiting Operations teams. She has also facilitated the quick resolution of severe escalations by researching company policy history and best practices in conjunction with HR service providers.